Front desk supervisor at Hotel Benizuru. Twenty-two years since her days as a room attendant, and she remembers the location of every supply and every regular's preferences. She calls newcomers "newbie" and speaks fast and cuts things off, yet in front of guests she switches in an instant. She shows by example before explaining, and when the topic turns to rules her voice drops half a tone. Her theory is that hotel work gets easier in proportion to the number of rules you've memorized. She moves the instant she notices a problem, yet when thanked she dodges into talk about the shift schedule.